Ministry of Communications press release · 6 March 2026 · pibtracker filter

TRAI Assesses Network Quality Across Mumbai

PRID2235977 MinistryMinistry of Communications Released Reading12 min

Posted On: 06 MAR 2026 4:58PM by PIB Delhi The Telecom Regulatory Authority of India (TRAI) released its Independent Drive Test (IDT) findings for the Mumbai, Mumbai Licensed Service Area (LSA), covering extensive City/Railway/Coastal routes during the month of January 2026. The drive tests, conducted under the supervision of the TRAI Regional Office, Bengaluru, were designed to capture real-world mobile network performance across diverse usage environments &ndash; Urban Zones, Institutional Hotspots, Public Transport Hubs, and high-speed Corridors. Between 20 th January 2026 to 23 rd January 2026, TRAI teams conducted detailed tests across 214.8 Kms of Mumbai including 201.7 Kms of City drive, 7 Hot spots, 3.7 Kms Walk Test and Coastal drive of 9.4 Km . Technologies evaluated included 2G, 3G, 4G, and 5G, reflecting the service experience of users across multiple handset capabilities. The findings of IDT have been intimated to all the TSPs concerned for further necessary action. Key Parameters Assessed: a) Voice Services : Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS), Coverage. b) Data Services : Download/Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video Streaming Delay. Call Setup Success Rate - Airtel, MTNL, RJIL and VIL have 100.00%, 20.77%, 100.00% and 100.00%, call setup success rate respectively in Auto-selection mode (5G/4G/3G/2G). Drop Call Rate - Airtel, MTNL, RJIL and VIL have drop call rate of 0.00%, 45.34%, 0.63% and 0.00% respectively in Auto-selection mode (5G/4G/3G/2G).. The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during voice testing has been observed in 0.32%, 71.31%, 0.22% & 0.33% of the City IDT route in case of Airtel, MTNL, RJIL & VIL respectively. The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during data testing has been observed in 2.00%, 71.43%, 1.84% & 1.26% of the City IDT route in case of Airtel, MTNL, RJIL & VIL respectively. The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during voice testing has been observed in 0.44%, 89.39%, 0.46% & 0.00% of the Coastal IDT route in case of Airtel, MTNL, RJIL & VIL respectively. The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during data testing has been observed in 2.00%, 96.71%, 2.34% & 0.80% of the Coastal IDT route in case of Airtel, MTNL, RJIL & VIL respectively. Summary of Performance against key QoS parameters CSSR : Call Setup Success Rate i.e. (in %), CST : Call Setup Time (in seconds), DCR : Drop Call Rate (in %) & MOS : Mean Opinion Score representing typical voice quality. In Mumbai, the assessment included high-density neighbourhoods like Retibunder, Mumbra, Kaleskar, Dahisar Mori, Navde, Taloja, Devichpada, Ustane, Taloja Bypass Phata, Bhavdevi Nagar, Shil Phata Khadi, Mahape, Kopar Khairane, Vashi Plaza, Bahnani Chowk, Turbhe MIDC, MIDC Industrial Area, Ghansoli, TTC Industrial Area, Rabale, Airoli, Digha Gaon, Kalwa West and Vastu Anand etc. TRAI also evaluated real-world conditions at Airoli Police Station, Kalva Tehsildar Office, Millennium Business Park (MBP), Mumbra Municipal Hospital, NMMC Ward Office Kopar Khairane, Pawane MIDC Industrial Area, and Rabale MIDC TTC Industrial Area (Main Gate). The walk tests, conducted on 21 st January 2026 focused on Airoli Railway Station, Kopar Khairane Railway Station, and Rabale Railway Station capturing mobile network behaviour in crowded pedestrian environments. The Coastal drive test route covered Atal Setu and Belapur Jetty to understand quality of service along the route. The tests were conducted using TRAI-calibrated equipment and standardised protocols in real-time environments. The detailed report is available at TRAI website www.trai.gov.in . For any clarification/information, Shri Brajendra Kumar, Advisor (Regional Office, Bengaluru) TRAI may be contacted on email: adv.bengaluru@trai.gov.in or at Tel. No. +91-80-22865004. **** MI/ARJ (Release ID: 2235977) Visitor Counter : 537 Read this release in: Urdu , हिन्दी , Marathi , Tamil Ministry of Communications TRAI Assesses Network Quality Across Mumbai Posted On: 06 MAR 2026 4:58PM by PIB Delhi The Telecom Regulatory Authority of India (TRAI) released its Independent Drive Test (IDT) findings for the Mumbai, Mumbai Licensed Service Area (LSA), covering extensive City/Railway/Coastal routes during the month of January 2026. The drive tests, conducted under the supervision of the TRAI Regional Office, Bengaluru, were designed to capture real-world mobile network performance across diverse usage environments &ndash; Urban Zones, Institutional Hotspots, Public Transport Hubs, and high-speed Corridors. Between 20 th January 2026 to 23 rd January 2026, TRAI teams conducted detailed tests across 214.8 Kms of Mumbai including 201.7 Kms of City drive, 7 Hot spots, 3.7 Kms Walk Test and Coastal drive of 9.4 Km . Technologies evaluated included 2G, 3G, 4G, and 5G, reflecting the service experience of users across multiple handset capabilities. The findings of IDT have been intimated to all the TSPs concerned for further necessary action. Key Parameters Assessed: a) Voice Services : Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS), Coverage. b) Data Services : Download/Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video Streaming Delay. Call Setup Success Rate - Airtel, MTNL, RJIL and VIL have 100.00%, 20.77%, 100.00% and 100.00%, call setup success rate respectively in Auto-selection mode (5G/4G/3G/2G). Drop Call Rate - Airtel, MTNL, RJIL and VIL have drop call rate of 0.00%, 45.34%, 0.63% and 0.00% respectively in Auto-selection mode (5G/4G/3G/2G).. The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during voice testing has been observed in 0.32%, 71.31%, 0.22% & 0.33% of the City IDT route in case of Airtel, MTNL, RJIL & VIL respectively. The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during data testing has been observed in 2.00%, 71.43%, 1.84% & 1.26% of the City IDT route in case of Airtel, MTNL, RJIL & VIL respectively. The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during voice testing has been observed in 0.44%, 89.39%, 0.46% & 0.00% of the Coastal IDT route in case of Airtel, MTNL, RJIL & VIL respectively. The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during data testing has been observed in 2.00%, 96.71%, 2.34% & 0.80% of the Coastal IDT route in case of Airtel, MTNL, RJIL & VIL respectively. Summary of Performance against key QoS parameters CSSR : Call Setup Success Rate i.e. (in %), CST : Call Setup Time (in seconds), DCR : Drop Call Rate (in %) & MOS : Mean Opinion Score representing typical voice quality. In Mumbai, the assessment included high-density neighbourhoods like Retibunder, Mumbra, Kaleskar, Dahisar Mori, Navde, Taloja, Devichpada, Ustane, Taloja Bypass Phata, Bhavdevi Nagar, Shil Phata Khadi, Mahape, Kopar Khairane, Vashi Plaza, Bahnani Chowk, Turbhe MIDC, MIDC Industrial Area, Ghansoli, TTC Industrial Area, Rabale, Airoli, Digha Gaon, Kalwa West and Vastu Anand etc. TRAI also evaluated real-world conditions at Airoli Police Station, Kalva Tehsildar Office, Millennium Business Park (MBP), Mumbra Municipal Hospital, NMMC Ward Office Kopar Khairane, Pawane MIDC Industrial Area, and Rabale MIDC TTC Industrial Area (Main Gate). The walk tests, conducted on 21 st January 2026 focused on Airoli Railway Station, Kopar Khairane Railway Station, and Rabale Railway Station capturing mobile network behaviour in crowded pedestrian environments. The Coastal drive test route covered Atal Setu and Belapur Jetty to understand quality of service along the route. The tests were conducted using TRAI-calibrated equipment and standardised protocols in real-time environments. The detailed report is available at TRAI website www.trai.gov.in . For any clarification/information, Shri Brajendra Kumar, Advisor (Regional Office, Bengaluru) TRAI may be contacted on email: adv.bengaluru@trai.gov.in or at Tel. No. +91-80-22865004. **** MI/ARJ (Release ID: 2235977) <span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">The Telecom Regulatory Authority of India (TRAI) released its Independent Drive Test (IDT) findings for the Mumbai, Mumbai Licensed Service Area (LSA), covering extensive City/Railway/Coastal routes during the month of January 2026. The drive tests, conducted under the supervision of the TRAI Regional Office, Bengaluru, were designed to capture real-world mobile network performance across diverse usage environments &ndash; Urban Zones, Institutional Hotspots, Public Transport Hubs, and high-speed Corridors.</span></span></p> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">Between 20th January 2026 to 23rd January 2026, TRAI teams conducted detailed tests across <strong>214.8 Kms of Mumbai including 201.7 Kms of City drive, 7 Hot spots, 3.7 Kms Walk Test and Coastal drive of 9.4 Km</strong>. Technologies evaluated included 2G, 3G, 4G, and 5G, reflecting the service experience of users across multiple handset capabilities.<strong> </strong>The findings of IDT have been intimated to all the TSPs concerned for further necessary action.</span></span></p> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px"><strong>Key Parameters Assessed: </strong></span></span></p> <p style="text-align:justify">&nbsp;</p> <p style="margin-left:36.0pt; margin-right:0cm; text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">a) <strong>Voice Services</strong>: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS), Coverage. </span></span></p> <p style="margin-left:36.0pt; margin-right:0cm; text-align:justify">&nbsp;</p> <p style="margin-left:36.0pt; margin-right:0cm; text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">b) <strong>Data Services</strong>: Download/Upload Throughput, Latency, Jitter, Packet Drop Rate, and Video Streaming Delay.</span></span></p> <p>&nbsp;</p> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px"><strong>Call Setup Success Rate</strong> - Airtel, MTNL, RJIL and VIL have 100.00%, 20.77%, 100.00% and 100.00%, call setup success rate respectively in Auto-selection mode (5G/4G/3G/2G).</span></span></p> <p style="text-align:justify">&nbsp;</p> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px"><strong>Drop Call Rate</strong> - Airtel, MTNL, RJIL and VIL have drop call rate of 0.00%, 45.34%, 0.63% and 0.00% respectively in Auto-selection mode (5G/4G/3G/2G)..</span></span></p> <p style="text-align:justify">&nbsp;</p> <ul> <li style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during <strong>voice</strong> testing has been observed in 0.32%, 71.31%, 0.22% &amp; 0.33% of the <strong>City</strong> IDT route in case of Airtel, MTNL, RJIL &amp; VIL respectively. </span></span></li> </ul> <p style="text-align:justify">&nbsp;</p> <ul> <li style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during <strong>data</strong> testing has been observed in 2.00%, 71.43%, 1.84% &amp; 1.26% of the <strong>City</strong> IDT route in case of Airtel, MTNL, RJIL &amp; VIL respectively. </span></span></li> </ul> <p>&nbsp;</p> <ul> <li style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during <strong>voice</strong> testing has been observed in 0.44%, 89.39%, 0.46% &amp; 0.00% of the <strong>Coastal</strong> IDT route in case of Airtel, MTNL, RJIL &amp; VIL respectively. </span></span></li> </ul> <p>&nbsp;</p> <ul> <li style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">The poor Signal Strength in auto-selection mode (5G/4G/3G/2G) during <strong>data</strong> testing has been observed in 2.00%, 96.71%, 2.34% &amp; 0.80% of the <strong>Coastal</strong> IDT route in case of Airtel, MTNL, RJIL &amp; VIL respectively. </span></span></li> </ul> <p style="text-align:justify">&nbsp;</p> <h2><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px"><strong>Summary of Performance against key QoS parameters</strong></span></span></h2> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px"><strong>CSSR</strong>: Call Setup Success Rate i.e. (in %), <strong>CST</strong>: Call Setup Time (in seconds), <strong>DCR</strong>: Drop Call Rate (in %) &amp; <strong>MOS</strong>: Mean Opinion Score representing typical voice quality.</span></span></p> <p style="text-align:center"><img alt="" src="https://static.pib.gov.in/WriteReadData/userfiles/image/image0011VW5.png" style="height:300px; width:600px" /></p> <p style="text-align:center">&nbsp;</p> <p style="text-align:center">&nbsp;</p> <p style="text-align:center"><img alt="" src="https://static.pib.gov.in/WriteReadData/userfiles/image/image002MTHD.png" style="height:400px; width:600px" /></p> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">In Mumbai, the assessment included high-density neighbourhoods like Retibunder, Mumbra, Kaleskar, Dahisar Mori, Navde, Taloja, Devichpada, Ustane, Taloja Bypass Phata, Bhavdevi Nagar, Shil Phata Khadi, Mahape, Kopar Khairane, Vashi Plaza, Bahnani Chowk, Turbhe MIDC, MIDC Industrial Area, Ghansoli, TTC Industrial Area, Rabale, Airoli, Digha Gaon, Kalwa West and Vastu Anand etc.</span></span></p> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">TRAI also evaluated real-world conditions at Airoli Police Station, Kalva Tehsildar Office, Millennium Business Park (MBP), Mumbra Municipal Hospital, NMMC Ward Office Kopar Khairane, Pawane MIDC Industrial Area, and Rabale MIDC TTC Industrial Area (Main Gate). </span></span></p> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">The walk tests, conducted on 21st January 2026 focused on Airoli Railway Station, Kopar Khairane Railway Station, and Rabale Railway Station capturing mobile network behaviour in crowded pedestrian environments. </span></span></p> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">The Coastal drive test route covered Atal Setu and Belapur Jetty to understand quality of service along the route.</span></span></p> <p style="text-align:justify"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">The tests were conducted using TRAI-calibrated equipment and standardised protocols in real-time environments. The detailed report is available at TRAI website <a href="http://www.trai.gov.in" target="_blank">www.trai.gov.in</a>. For any clarification/information, Shri Brajendra Kumar, Advisor (Regional Office, Bengaluru) TRAI may be contacted on email: adv.bengaluru@trai.gov.in or at Tel. No. +91-80-22865004.</span></span></p> <p style="text-align:center"><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">****</span></span></p> <p><strong><span style="font-family:Times New Roman,Times,serif"><span style="font-size:16px">MI/ARJ</span></span></strong></p> " /> var mPlayer = document.getElementById("background_music"); var mPlayAction = document.getElementById("playbutton"); var isPlaying = false; function playAudio() { mPlayer.play(); isPlaying = true; document.getElementById('stopA').style.display = "block"; document.getElementById('playA').style.display = "none"; } function pauseAudio() { mPlayer.pause(); isPlaying = false; document.getElementById('playA').style.display = "block"; document.getElementById('stopA').style.display = "none"; } //function HandleAudio() { // if (isPlaying == true) { // //Playing already Pause it // pauseAudio(); // } else { // //Play the music // playAudio(); // } //} var synth = window.speechSynthesis; function CleanHtml(html) { html = html.replace(/ /gi, ''); 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