Ministry of Communications press release · 7 April 2026 · pibtracker filter

TRAI releases Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026

PRID2249824 MinistryMinistry of Communications Released7 April 2026 Reading6 min

Posted On: 07 APR 2026 7:18PM by PIB Delhi The Telecom Regulatory Authority of India (TRAI) today released the Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026. TRAI had earlier issued Telecom Consumer Protection (twelfth Amendment) Regulation, 2024 wherein the Authority mandated that every telecom service provider shall offer at least one Special Tariff Voucher exclusively for Voice and SMS. Subsequent to this, it is observed that only a few Special Tariff Vouchers (STVs) are being offered for Voice and SMS. Thereafter, several representations have been received, expressing a need for shorter-duration Voice and SMS only packs. Hence, the Authority considers it necessary to address this issue by mandating that for every unique validity period offered under Special Tariff Vouchers with Voice, SMS and Data, the service provider shall also offer a corresponding Special Tariff Voucher exclusively for Voice and SMS. Such Special Tariff Vouchers shall be priced with largely proportional reduction in tariff. The Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026 has been placed on TRAI’s website ( www.trai.gov.in ). Stakeholders are requested to provide their written comments by 28 th April, 2026 . Comments may be submitted electronically to Shri Vijay Kumar, Advisor (Financial & Economic Analysis), TRAI, at fea1-div@trai.gov.in . For any clarification/information, Advisor (F&EA) may be contacted at Tel No. 011-20907773. **** NJ/RG (Release ID: 2249824) Visitor Counter : 1089 Read this release in: Urdu , Punjabi Ministry of Communications TRAI releases Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026 Posted On: 07 APR 2026 7:18PM by PIB Delhi The Telecom Regulatory Authority of India (TRAI) today released the Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026. TRAI had earlier issued Telecom Consumer Protection (twelfth Amendment) Regulation, 2024 wherein the Authority mandated that every telecom service provider shall offer at least one Special Tariff Voucher exclusively for Voice and SMS. Subsequent to this, it is observed that only a few Special Tariff Vouchers (STVs) are being offered for Voice and SMS. Thereafter, several representations have been received, expressing a need for shorter-duration Voice and SMS only packs. Hence, the Authority considers it necessary to address this issue by mandating that for every unique validity period offered under Special Tariff Vouchers with Voice, SMS and Data, the service provider shall also offer a corresponding Special Tariff Voucher exclusively for Voice and SMS. Such Special Tariff Vouchers shall be priced with largely proportional reduction in tariff. The Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026 has been placed on TRAI’s website ( www.trai.gov.in ). Stakeholders are requested to provide their written comments by 28 th April, 2026 . Comments may be submitted electronically to Shri Vijay Kumar, Advisor (Financial & Economic Analysis), TRAI, at fea1-div@trai.gov.in . For any clarification/information, Advisor (F&EA) may be contacted at Tel No. 011-20907773. **** NJ/RG (Release ID: 2249824) The Telecom Regulatory Authority of India (TRAI) today released the Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026. TRAI had earlier issued Telecom Consumer Protection (twelfth Amendment) Regulation, 2024 wherein the Authority mandated that every telecom service provider shall offer at least one Special Tariff Voucher exclusively for Voice and SMS. Subsequent to this, it is observed that only a few Special Tariff Vouchers (STVs) are being offered for Voice and SMS. Thereafter, several representations have been received, expressing a need for shorter-duration Voice and SMS only packs.   Hence, the Authority considers it necessary to address this issue by mandating that for every unique validity period offered under Special Tariff Vouchers with Voice, SMS and Data, the service provider shall also offer a corresponding Special Tariff Voucher exclusively for Voice and SMS. Such Special Tariff Vouchers shall be priced with largely proportional reduction in tariff. The Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026 has been placed on TRAI’s website (<a href="http://www.trai.gov.in">www.trai.gov.in</a>). Stakeholders are requested to provide their written comments by 28th April, 2026. Comments may be submitted electronically to Shri Vijay Kumar, Advisor (Financial & Economic Analysis), TRAI, at <a href="mailto:fea1-div@trai.gov.in">fea1-div@trai.gov.in</a>.   For any clarification/information, Advisor (F&EA) may be contacted at Tel No. 011-20907773. **** NJ/RG " /> var mPlayer = document.getElementById("background_music"); var mPlayAction = document.getElementById("playbutton"); var isPlaying = false; function playAudio() { mPlayer.play(); isPlaying = true; document.getElementById('stopA').style.display = "block"; document.getElementById('playA').style.display = "none"; } function pauseAudio() { mPlayer.pause(); isPlaying = false; document.getElementById('playA').style.display = "block"; document.getElementById('stopA').style.display = "none"; } //function HandleAudio() { // if (isPlaying == true) { // //Playing already Pause it // pauseAudio(); // } else { // //Play the music // playAudio(); // } //} var synth = window.speechSynthesis; function CleanHtml(html) { html = html.replace(/ /gi, ''); return html; } function stripHtml(html) { let tmp = document.createElement("DIV"); tmp.innerHTML = CleanHtml(html); return tmp.textContent || tmp.innerText || ""; } $(document).ready(function () { //for responsive tables $("table").each(function () { if (!$(this).closest(".table-responsive").length) { $(this).wrap(" "); } }); var width = $(window).width(); if (width $(document).ready(function () { var width = $(window).width(); if (width @media print { .sticky-social, .sticky-social_mb, .pull-right, #printPDF { display: none !important; } } .f_vl { padding-right: 30px; font-size: 17px; cursor: pointer; } .log_oo { // width: 20%; display: flex; justify-content: space-between; } .log_oo img { width: 150px; /*width: 100%; height: auto;*/ } .sticky-social_mb { position: fixed; bottom: 0px; padding: 0px; margin: 0px; width: 100%; } .social_mb { list-style: none; display: flex; width: 100%; margin-bottom: -8px; } .social_mb a { padding: 8px 0px; font-size: 30px; transition: all 0.8s ease-in-out; width: 20% !important; text-align: center; } .section1 { position: relative; padding: 10px 0px; width: 100%; } .sticky-social { position: fixed; top: 20px; left: 0px; padding: 0px; margin: 0px; } .social { list-style: none; } .social a li { padding: 8px 12px; font-size: 25px; transition: all 0.8s ease-in-out; } .social a li:hover { margin-right: -30px; box-shadow: 2px 5px 10px grey; } .social a li:hover .fa { margin-left: 20px; } .fb_b { /* background-color: rgb(59, 89, 152);*/ background-color: rgba(65,103,178,255); } .twitter_r { /* background-color: rgb(29, 161, 242);*/ background-color: #000000; } .whatsapp_r { /* background-color: rgb(77, 194, 71);*/ background-color: rgba(13,191,67,255); } .fa-envelope_r { /* background-color: rgb(219, 68, 55);*/ background-color: #e2123d; } .fa-linkedin_r { background-color: rgb(0, 119, 181); } @media only screen and (max-device-width: 767px) { p span img { max-width: 90% !important; height: auto !important; } p img { max-width: 90% !important; height: auto !important; } h2 { font-size: 20px !important; font-weight: 600 !important; } h3 { font-size: 18px !important; font-weight: 600 !important; } } /* === Film Roll Badge Styling(IFFI2025 countdown) === */ .film-roll-badge { position: absolute; top:82%; right: 20px; width: 230px; height: 70px; background: repeating-linear-gradient( to right, #9a2375 0px, #9a2375 18px, #6e2b8b 18px, #6e2b8b 36px ); border-top: 8px solid #9a2375; border-bottom: 8px solid #9a2375; border-radius: 8px; overflow: hidden; box-shadow: 0 4px 12px rgba(0, 0, 0, 0.4); animation: moveFilm 8s linear infinite; z-index: 10; } /* film sprocket holes */ .film-roll-badge::before, .film-roll-badge::after { content: ""; position: absolute; width: 100%; height: 10px; background: repeating-linear-gradient( to right, #9a2375 0px, #9a2375 10px, #fff 10px, #fff 20px ); left: 0; z-index: 2; } .film-roll-badge::before { top: -4px; } .film-roll-badge::after { bottom: -4px; } .film-roll-inner { position: relative; height: 100%; display: flex; align-items: center; justify-content: center; animation: flicker 2s infinite ease-in-out; } .countdown-text { font-size: 1.3rem; font-weight: 700; color: #fff; text-shadow: 0 0 6px rgba(255, 255, 255, 0.4), 0 0 10px #000; white-space: nowrap; } /* === Animations === */ @keyframes moveFilm { 0% { background-position: 0 0; } 100% { background-position: 120px 0; } } @keyframes flicker { 0%, 100% { opacity: 1; } 50% { opacity: 0.9; } 25% { opacity: 0.95; } 75% { opacity: 0.85; } } /* === Responsive Adjustments === */ @media (max-width: 1500px) { .film-roll-badge { top: 68%; right: 18px; /* width: 220px; */ height: 65px; font-size: 0.85rem; } .press-section { margin-top: 35px; } } @media (max-width: 992px) { .film-roll-badge { top: 52%; right: 10px; width: 200px; height: 60px; } } @media (max-width: 768px) { .film-roll-badge { top: 56%; right: 10px; width: 124px; height: 55px; } .countdown-text { font-size: 0.9rem; } } @media (max-width: 576px) { .film-roll-badge { top: 59%; right: 5px; /* width: 160px; */ height: 50px; } .countdown-text { font-size: 0.85rem; } } const festivalStart = new Date("2025-11-20T00:00:00").getTime(); const festivalEnd = new Date("2025-11-28T23:59:59").getTime(); const countdownElement = document.getElementById("countdown"); const interval = setInterval(() => { const now = new Date().getTime(); // BEFORE FESTIVAL — show days + hours left if (now = festivalStart && now el.style.width = "350px"); clearInterval(interval); } }, 1000); //

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TRAI releases Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026

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